Privacy Policy

This Privacy Policy explains how Slimta.com collects, uses, and discloses your personal information when you visit or make a purchase from our site.

Consent

By using slimta.com, you consent to the practices described in this Privacy Policy and agree to its terms.

Contact Information

For questions, more information, or to lodge a complaint, contact us at: info@slimta.com or by mail at: Ajman Al Jurf2, SLIMTA General Trading LLC.

Collecting Personal Information

We collect information about your device, interactions with the site, and data necessary to process purchases.

Device Information

1. Purpose: Optimize user experience and load the site correctly.
2. Source: Cookies, log files, tracking technologies.
3. Collected: Browser version, IP address, time zone, cookie data, browsing behavior.
4. Disclosure: Shared with Shopify.

Order Information

1. Purpose: Process payments, fulfill orders, provide customer service.
2. Source: Collected from you.
3. Collected: Name, billing/shipping address, payment details, email, phone.
4. Disclosure: Shared with Shopify and payment vendors.

Customer Support Information

1. Purpose: Provide support and resolve issues.
2. Source: Collected from you during support interactions.

Minors

We do not knowingly collect personal information from children under 13. Contact us if you believe such data has been provided for removal.

Sharing Personal Information

We share your information with service providers like Shopify and payment gateways to deliver services, and with legal authorities if required.

Behavioral Advertising

We use your data for targeted ads via services like Google Analytics. Opt-out options: Google, Facebook.

Using Personal Information

We use your information to:

1. Provide products and services.
2. Process payments and fulfill orders.
3. Inform you about new products and offers.

Lawful Basis for Data Processing (EEA Residents)

We process your data based on:

1. Your consent.
2. Performance of a contract.
3. Compliance with legal obligations.
4. Protection of vital interests.
5. Legitimate interests.

Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined here.

Cookies

We use cookies to enhance your experience. Manage them via your browser settings. Learn more at All About Cookies.

Do Not Track

We do not adjust data collection for “Do Not Track” signals due to lack of industry consensus.

Changes to This Privacy Policy

We may update this policy periodically. Check back for the latest version.

Complaints

Contact us with any complaints using the details above.